Tenant
Frequently Asked Questions
DO I NEED TO PAY A DEPOSIT? Yes, the deposit is equal to one month’s rent in advance. So it depends on the size of the room you take.
DO THE BEDROOMS HAVE LOCKS ON? All of our bedrooms have locks on. We know it can be daunting moving into a new household, and want to make the move as easy as possible for you.
WHAT HAPPENS WHEN I WANT TO LEAVE? Once you are out of your initial 6 month contract all you need to do is give us one calendar months notice. We will advertise your room and give you a minimum of 24 hours notice that someone is coming to view your room.
WHAT’S YOUR MINIMUM CONTRACT LENGTH? We normally ask for a minimum of 6 months, which then rolls month by month after your initial fixed term. If you have a short contract term at work we can arrange for a shorter contract length to suit.
DO YOU ALLOW PETS? None of our properties allow pets, this is for the comfort of all of the other house-mates.
WHICH BILLS ARE INCLUDED? All of them! That’s gas, electricity, water, council tax, broadband and TV licence. We even throw in a fortnightly cleaner of communal areas free of charge and and in the summer months the gardener will pay a visit.
HOW DO I PAY THE RENT? Rent needs to be paid via a standing order, set up to reach our account on the 1st of every month.
HOW DO I MAKE AN APPOINTMENT TO BOOK A VIEWING? Contact us on 07736 031367 to arrange a viewing. A phone call or text is fine. Please be aware we must give our current tenants 24 hours notice, so don’t expect a viewing the same day that you ring up.
IS THE BROADBAND VERY FAST? Yes! We only put in the biggest fibre optic broadband packages available in our properties as we know how important the internet is to everyone.
WHAT FURNITURE IS PROVIDED IN THE BEDROOM? You will have one double (or single) bed frame and mattress, a mattress protector, a chest of drawers, a wardrobe and a bedside table. Some rooms also have a desk and chair. All rooms have curtains and a lock.
DO I NEED TO BRING KITCHEN EQUIPMENT? All properties have the basic equipment: plates, bowls, cutlery, sharp knives, chopping boards, pots and pans, mugs and glasses.